Shipping policy

 

Last updated: June 17, 2026

Order Processing Time

• All orders are processed within 1–2 business days after confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by 1–2 days. We will notify you via email or phone.

Delivery Time

We deliver PAN India. Estimated delivery times:

• Metro Cities: 3–5 business days

• Non-Metro Cities / Remote Areas: 5–7 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen situations.

Shipping Charges

• Free Shipping on all orders above ₹500.

• For orders below ₹500, a standard shipping fee may apply at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS / Email / WhatsApp. You can track your order status anytime using the link provided.

Incorrect Address & Delivery Issues

Please ensure that the shipping address and mobile number provided at checkout are accurate. Amrutea is not responsible for delays or failed deliveries caused by:

• Incorrect or incomplete address

• Unreachable phone number

• Customer unavailability at the time of delivery

Damaged or Lost Package

If your order arrives damaged, please contact us immediately with:

• Unboxing video

• Photos of the package

• Order ID

We will review and resolve the issue as quickly as possible.

Contact Us

For any shipping-related queries, reach out to us:

Phone: +91 9696837712
Email: care@amrutea.com
Address: Krishna Nagar, Gorakhpur, Uttar Pradesh, India